1.Q: What Command Set is used for the Instruments?
A: SCPI commands are used to control the unit.
2. Q:On the website that Rigol produce a USB to GP-IB interface adapter. If it is possible to use this adapter with the USB connection in the PC and the GP-IB connection in the instrument to be controlled?
A: The adapter connects the USB part to the instrument not the Pc. It is used to equip the Rigol instrument with GPIB interface.
3. Q: I've tried using print screen to capture screen shots on to a USB but it's not recording it on the USB Stick. Why?
A: It most likely is the USB Stick. Try using a different brand. Rigol products are a bit finicky about the USB Sticks they accept. If you are still having issues contact us and we will help.
4. Q: How can I capture the trigger rate of the DS4000 Oscilloscope.
A: Please view the Rigol Application note under the documents tab titled " How do I capture the trigger rate of the DS4000 Oscilloscopes?
5. Q: We've got Agilent and Tektronix scopes. Will our probes work with the Rigol units?
A: Some of the probes for Tektronix and Agilent or Keysight do work with the Rigol oscilloscopes. There is also a TEK adapter available for purchase. . Please advise what probes you are using and we can advise if you'll be able to use them with the Rigol scopes.