At Instruments 4 Engineers, we appreciate our customers and believe that every customer should feel as if they are our only customer. We are proud of our reputation for excellent customer service and are delighted that many of our customers recommend our services to others. We invite you to read what our customers have to say about us below:
It has been a pleasure to deal with Instruments 4 Engineers whilst purchasing electrical test equipment for our ISO 17025 test laboratory. They have given service well above that expected in the UK and have gone out of their way to provide multiple options and costs from different suppliers for many of our enquiries. When one-off orders for specialized equipment not available in the UK are required, nothing has been too much trouble in setting up an account with the manufacturer and supplying our laboratory with the equipment complete with calibrations. I would thoroughly recommend I4E as an enthusiastic and helpful supplier.
Thank you for everything and providing all the support we need. Your customer follow up is better than any company we have worked with before. Thanks for always looking for ways to save us money and after each order make sure everything is good.
We received the components you sent and they were in very good condition. Thank you for the nice card. We’ve never received such service from our Suppliers.
My contact at Instruments 4 Engineers is Joy. She is always very friendly. She is efficient in her work. She has always done her best to satisfy the needs of my customers and help us win the business. Whenever I have a question and she doesn’t know the answer, she knows who to ask to get the question answered quickly. She always seeks ways for our company to benefit from lower cost shipping options to reducing price of equipment. Even when I do not have a requirement she is never too busy to ask how my day is.
I like your attitude and the way you approach your customers. I find your openness and straightforward speaking unusual but attractive. I have been searching for a dealer of which can deliver high quality instruments in a timely manner.
I can highly recommend Instruments 4 Engineers, they have often worked for me in my previous employment, sourcing hard to find and rare test equipment, sometimes to very tight specification and timescales. They would always provide a fast response, and was committed to finding a solution to any issue or request presented to them.
I work with Joy at Instruments 4 Engineers. I have found her to be very professional and genuinely driven to making things go as smoothly as possible in our business dealings together. Any queries I had about test equipment I have always had a response within the hour! I would highly recommend Instruments 4 Engineers.
Your customer or supplier service next to none so I really do understand where you get your reputation from. Thanks.
I very much appreciate your very kind attention, it certainly tells me that your company is the right one to deal with.
We receive first equipments , high impedance probe, working without trouble. I hope in short time we receive also other equipment. I’m happy with perfect work from your side. Thank you very much.
I would like to take this opportunity in expressing my gratitude for the assistance afforded my company by Joy in negotiations for the purchase of Test Equipment. I found her to be courteous and diligent in all our dealings. As my company is on the other side of the world it is important to have a sense of trust and honesty when negotiating purchases for expensive equipment. She fulfilled this impression.
On behalf of all of us here, thank you for your good service and gift. What a great touch and idea to your service. Something you rarely see from other companies. Looking forward to speaking with you next year when we send the test set for calibration.